Need Help with Snaply?

Thank you for using Snaply! We're here to help you with any questions or issues you might have with our app.

Frequently Asked Questions

How do I generate captions for my photos?

Simply open Snaply, select a photo from your gallery or take a new one, and our AI will generate creative captions for your Instagram posts instantly.

How do I manage my subscription?

You can manage your subscription through your App Store account settings. Go to Settings → Apple ID → Subscriptions, then find and select Snaply to view or modify your subscription options.

How do I cancel my trial before being charged?

To cancel your trial, go to Settings → Apple ID → Subscriptions → Snaply, then select "Cancel Trial" or "Cancel Subscription." This must be done at least 24 hours before the trial period ends.

Why can't the app access my photos?

Snaply needs permission to access your photos to generate captions. Go to Settings → Privacy → Photos, and ensure Snaply has permission to access your photos.

Contact Support

If you couldn't find an answer to your question, please email us at:

[email protected]

We typically respond within 1-2 business days.